Last Updated: September 12, 2026

A&E Cleaning of Madison (“A&E Cleaning,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we may collect when you visit our website, contact us, request cleaning services, or otherwise interact with A&E Cleaning, and how we may use and protect that information.

Information We May Collect

We may collect personal information you voluntarily provide when you contact A&E Cleaning, submit a website form, request information about our services, schedule or inquire about cleaning services, or otherwise communicate with us.

This information may include:

Your name
Email address
Telephone number
Home or business address
City and ZIP code
Information about the property to be cleaned
Type of cleaning service requested
Preferred cleaning dates or times
Special cleaning instructions or preferences
Information you include in messages or contact forms
Other information necessary to provide the services you request

Please do not submit sensitive personal information through our website unless we specifically request it and it is necessary for the service we are providing.

Information Collected Automatically

When you visit our website, our website, hosting provider, analytics services, or other technologies may automatically collect certain technical information.

This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic location
Date and time of your visit
Website usage and interaction information

We may use this information to operate, secure, maintain, and improve our website and understand how visitors use it.

How We Use Your Information

A&E Cleaning may use the information we collect to:

Respond to questions and inquiries
Provide information about our cleaning services
Prepare cleaning estimates or pricing
Schedule and manage cleaning appointments
Communicate about scheduled services
Provide residential or commercial cleaning services
Process payments and maintain transaction records
Provide customer support
Maintain business and accounting records
Improve our website and services
Protect our website, customers, employees, and business
Comply with applicable legal requirements

We use personal information only for legitimate business purposes related to operating A&E Cleaning and providing our services.

Customer Addresses and Access Information

Because we provide residential and commercial cleaning services, customers may provide information our cleaning team needs to access a property.

This may include an address, entry instructions, access codes, key information, alarm instructions, or other property-specific information.

We treat this information as confidential and use it only as reasonably necessary to provide and manage your cleaning services.

For your security, please do not send passwords, alarm codes, door codes, or other sensitive access information through an unsecured website form unless specifically instructed to do so.

Payment Information

If online payment options are available, we may process payments through a third-party payment processor.

A&E Cleaning may receive transaction-related information, such as your name, billing information, transaction amount, and payment status. Payment processors may separately collect and process credit or debit card information according to their own privacy policies and security practices.

We do not intentionally store complete credit or debit card numbers on our website unless specifically required for a payment service we operate.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, improve performance, and measure how visitors interact with the site.

Third-party services may place some cookies on our website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics and Third-Party Services

We may use third-party services to help operate our website and business. These may include website hosting providers, analytics services, contact-form providers, scheduling systems, payment processors, email providers, spam-prevention services, and other business technology providers.

These providers may process information as needed to perform services on our behalf and may maintain their own privacy policies governing how they handle information.

How We Share Information

A&E Cleaning does not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our business, process payments, maintain our website, communicate with customers, schedule services, or provide other business functions.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process
Respond to lawful requests from government authorities
Protect the rights, safety, or property of A&E Cleaning, our employees, customers, or others
Investigate suspected fraud, misuse, or security incidents
Enforce our policies or agreements

Email, Telephone and Text Communications

If you provide A&E Cleaning with your email address or telephone number, we may use that information to respond to your inquiry and communicate with you about cleaning services, appointments, scheduling, service updates, or other matters related to your relationship with A&E Cleaning.

You may ask us to stop non-essential promotional communications at any time.

We may still send messages necessary to provide or manage a service you requested, when appropriate.

Data Security

We take reasonable administrative and technical measures designed to protect the personal information entrusted to us.

However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should use care when sending personal or sensitive information electronically.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and accounting records, resolving disputes, and satisfying legal obligations.

Information that is no longer reasonably necessary may be deleted or securely disposed of in accordance with our business practices.

Children’s Privacy

A&E Cleaning’s website and cleaning services are intended for adults seeking residential or commercial cleaning services.

Our website is not directed toward children under 13, and we do not knowingly collect personal information online directly from children under 13.

If we learn that a child under 13 submitted personal information to us without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites or services operated by other companies.

A&E Cleaning is not responsible for the privacy practices, security, or content of third-party websites. When you leave our website, we encourage you to review the privacy policy of the website or service you are visiting.

Your Privacy Choices

You may contact A&E Cleaning if you would like to:

Ask what personal information we have about you
Correct inaccurate contact information
Request deletion of information when appropriate
Update your communication preferences
Ask questions about how your information is handled

We may need to retain certain information for legitimate business, accounting, contractual, insurance, dispute-resolution, or legal purposes.

Changes to This Privacy Policy

A&E Cleaning may update this Privacy Policy periodically to reflect changes to our website, business practices, services, technology, or legal requirements.

When we make changes, we will post the revised policy on this page with an updated “Last Updated” date.

Contact A&E Cleaning

If you have questions about this Privacy Policy or how A&E Cleaning handles your personal information, please contact us:

A&E Cleaning of Madison
Madison, Wisconsin
Phone: 608-445-2865
Email: info@aandecleaningmadison.com

You may also contact us through the Contact Us page on our website.